24/7 Emergency Roof Repairs

We aim to respond within 1-2 hours for genuine emergencies across London & Essex. Our 24/7 phone line is answered by real people - no voicemail. Once we receive your call, we dispatch our nearest available team immediately to assess and secure your property.

Our emergency callout fee starts from £495 + VAT, which covers immediate site attendance, assessment, and temporary weatherproofing**. If you proceed with permanent repairs, this callout fee is credited towards your final invoice. We don't apply weekend or night-time surcharges - our rates remain consistent 24/7.

A roofing emergency requires immediate attention to prevent further damage or safety risks. This includes: active leaks causing interior damage, storm damage with exposed roof structure, collapsed or sagging sections, missing sheets or materials, and any dangerous conditions posing risk to people or property below. If you're unsure, call us - we'd rather assess and advise than have you wait while damage worsens.

Yes, absolutely. Our emergency response prioritizes making your property safe and weatherproof immediately. We install temporary coverings, tarpaulins, or emergency patches to stop water ingress and prevent further damage. Within 24 hours, we provide a detailed quote for permanent repairs, allowing you to plan without pressure while your building is protected.

Yes, we have extensive experience working with insurance companies and loss adjusters. We provide detailed reports, photographic evidence, and comprehensive documentation to support your claim. We can work directly with your insurer or provide you with all necessary paperwork to submit yourself. Our reports clearly outline damage causes, required repairs, and associated costs.

We provide 24/7 emergency response across London, Essex, Hertfordshire, and surrounding areas within a 100-mile radius of Chelmsford. For commercial properties with multiple sites or locations slightly outside this area, contact us - we can often accommodate urgent situations beyond our standard coverage zone.

Yes, we never leave a site until it's weatherproof and safe. Our emergency team carries tarpaulins, temporary sheeting, and emergency repair materials to every callout. We secure loose materials, cover exposed areas, and ensure no immediate danger remains. You'll receive a clear explanation of what we've done and what permanent repairs are recommended.

Temporary emergency repairs are designed to protect your building for several weeks to months, depending on weather conditions and the extent of damage. They're not permanent solutions but provide crucial protection while you arrange permanent repairs. We always follow up emergency work with a comprehensive quote for long-term fixes, typically scheduled within 1-2 weeks.